Privacy Policy
Scentsan Elektronik ve Teknoloji A.Ş. (referred to as “Scentsan”) attaches great importance to your privacy and the protection of your personal information. This Privacy Policy explains how the information collected, used and stored by Scentsan is managed and includes information on how your personal data will be processed when you use our website https://www.scentsan.com and the Scentsan mobile application.
1. Information Collected and Its Use
Scentsan collects personal and general user data in order to increase service quality and improve user experience. This information is required for functions such as membership creation, order processes, product delivery and customer service.
The information collected includes:
Personal Information: Information that directly identifies the user, such as name, surname, e-mail address, telephone number, delivery address and billing information.
Payment Information: It is only obtained through payment security providers during payment transactions and is not stored. Credit card or payment information is not shared with third parties and is protected by secure SSL connections.
Technical Information: Anonymous data collected during website and application use, such as IP address, browser type, operating system and usage preferences.
Application Information: Technical data such as device MAC address, mode information, device software version, user log records are collected and processed to provide better service to the user. This information can also be used to ensure the safe and efficient operation of devices.
2. Cookies
Scentsan.com uses cookies to personalize the user experience and improve website performance. Cookies are small data files sent to users' browsers and saved on their devices. Cookies help us remember your page preferences when you visit our website and provide you with better service.
3. Protection and Security of Information
Scentsan takes the most up-to-date security measures to protect your personal data. Your personal information is stored in accordance with electronic and physical security standards and is accessible only to authorized Scentsan personnel.
4. Sharing of Information
Scentsan does not share, sell or rent your personal information with third parties. However, we may share your information in accordance with legal obligations in the following cases:
In accordance with legal requirements or court orders.
In order to prevent situations such as fraud, security breaches or technical problems.
Limited information may be provided to our service providers and business partners only for the purpose of providing services (e.g. sharing addresses with logistics companies during delivery processes).
5. Data Retention Period
Scentsan stores your personal information only for periods in accordance with relevant legal regulations and business processes. After this period, the information is securely destroyed or anonymized.
6. Your Rights
As per the KVKK, as users, you have certain rights regarding your personal data. These rights include the following:
Request access to your personal data,
Request correction or updating of your data,
Request deletion or anonymization of your data,
Object to data processing activities.
You can contact us at [email protected] to benefit from these rights.
7. Third Party Sites
Scentsan.com may contain links to other sites. However, we are not responsible for the privacy practices and content of these sites. We recommend that our users review the privacy policies of the sites they are directed to.
8. Privacy Policy Changes
Scentsan may update this Privacy Policy from time to time. Changes made will become effective on the date they are published on the Scentsan website. We recommend that you review the Privacy Policy periodically.
9. Contact Information
If you have questions or requests regarding this Privacy Policy, you can contact us through the following communication channels:
Scentsan Elektronik ve Teknoloji A.Ş.
Address: Fevzi Çakmak Mahallesi, Demir Caddesi, No:15/D, Karatay/Konya
Phone: 0850 307 2377
E-mail: [email protected]